Cancellations and Refund Policy

To cancel or reschedule, please email us at admin@ziviohealth.com 

In line with our cancellation policy, refunds are processed as follows:

• More than 72 hours’ notice – A $50 cancellation fee will be deducted, and the remainder of your payment will be refunded.
   
• 24–72 hours’ notice – 50% of the appointment fee will be refunded.
   
• Less than 24 hours’ notice – No refunds are available.
   

Refunds are returned to your original payment method and may take 5–10 business days to appear, depending on your bank.

We appreciate your understanding.